Pilot Programs

Validate the workflow before making a larger commitment.

MEC pilot programs are intended to test operational value, security requirements, user experience, and measurable outcomes in a controlled environment.

Illustrative 90-day pilot

PhaseFocusTypical Activities
Weeks 1-2Pilot designDefine use case, participant group, success metrics, workflow, responsibilities.
Weeks 3-4Security & operational reviewReview access model, privacy expectations, technical requirements, internal approvals.
Weeks 5-6Enrollment & trainingEnroll participants, configure access, train participating staff, run initial simulations.
Weeks 7-18Pilot operationUse approved workflow, conduct simulations, monitor activity, collect metrics.
Weeks 19-20Analysis & decisionReview results and decide whether to expand, modify, integrate, or stop.

What a pilot is designed to answer

Does it save time?

Compare the MEC workflow to the organization's current process.

Does it reduce effort?

Measure staff steps, handoffs, and time spent locating contacts.

Is it operationally appropriate?

Evaluate access controls, user experience, workflow fit, and security requirements.

What MEC provides

  • Pilot platform and participant enrollment process.
  • MEC identifiers and user-access workflow.
  • Training materials and pilot support.
  • Activity logging and pilot reporting.
  • Measurement framework and final findings summary.

What the partner provides

  • Internal operational sponsor.
  • Participating users and approved workflow.
  • Privacy, legal, security, and technical review as appropriate.
  • Agreement on pilot metrics and decision criteria.
  • Feedback on feasibility and potential next steps.